Introduction
These terms and conditions represent the entirety of the service agreement and are applicable to all your transactions as a “Customer” with RDP.store as a whole. These terms supersede any oral promises made by RDP.store or its staff. If you have reached an agreement with any of RDP.store's official representatives, please ensure that they are provided in writing, as they will not be considered valid otherwise.
Acceptance of Terms
Please read these terms of service in their entirety and carefully before purchasing any of our service(s). By purchasing any of our service(s), you expressly imply that you are bound by the terms listed herein.
Definitions
“We,” “Us,” “Provider,” “Company,” "Xyliase", or “RDP.store” refer to RDP.store. “You,” “Your,” “Client,” “Customer,” and “Member” refer to a person or entity who purchases services from us.
Content Storage and Backup Policy
All content stored on our server(s) by the customer(s) is solely at the customer’s risk, and RDP.store does not have any liability for keeping backups of such content. It is the customer’s responsibility to regularly back up the content stored on the server(s).
Server Delivery
We will automatically deliver your hosting plan. If an error occurs, your service will be delivered within 24 hours after confirmed payment. Please be patient during this process.
Cancellations
We will manually cancel your service if there is no confirmed payment 1 day after the due date of the invoice. In such cases, all data related to the service will be wiped for customer privacy and safety. Restoring any lost data is not possible.
Payment Disputes, Chargebacks, and Refunds
All payments are final, and we do not provide refunds. The customer agrees to contact our billing department and attempt to resolve any billing issues before filing a dispute or chargeback.
Limitation of Liability
RDP.store cannot be held liable for any indirect, incidental, punitive, disruptive, or other consequential damages, including but not limited to loss of profits, damages related to corruption or deletion of files/website contents, email data, and database contents. This applies regardless of whether the customer is in a contract or not, even if we are informed or advised of any possible damages in advance.
Amendments to Terms of Service
RDP.store may, at its sole discretion, amend or modify this agreement from time to time without any prior notice. Modified terms of service will be posted on the RDP.store website and will come into effect immediately for all existing and future customers. All previous terms will be superseded in such cases.
Activities
RDP.store takes no responsibility for the traffic or activities, whether legal or illegal. We are here for educational purposes only. It is the customer’s responsibility to ensure that our IP addresses remain clean and free from blacklisting or any claims. Please note that the above terms and conditions are subject to change, and it is your responsibility to regularly review them for any updates.